• Hughesnet Installer Support Number

HughesNet is one of two nationwide satellite Internet providers in the USA, with the other being Exede. HughesNet Internet plans currently offer the best speeds, availability, and service quality. Thanks to their new Gen5 satellite update, most customers can access 25 Mbps download speeds and 3 Mbps upload speeds.

Great service from Hughesnet. Telephone operator is great from Hughesnet. They were very patient at Hughesnet. They gave easy instructions at Hughesnet. I felt very comfortable working with the service agent at Hughesnet. I would recommend everyone to call the service operator if they have problems.

Representative was very courteous and answered all the questions I had for him. He explained everything to me and in a way I could understand. Very nice and helpful. Hughes is always been a fantasy company. We have been doing business with them for 3 years.

I recently had internet and phone satellite service installed at my new house. The installer was very professional and there were no issues with the installation. The only problem I am having is that I cannot send photos as attachments using either text or email using my iPhone, iPad or PC. Called tech support numerous times who could not do anything to fix the issue and informed me to contact Apple. Then after calling Apple support for my iPhone they were able to provide me with a workaround fix since the issue is with HughesNet. The only way I can send pictures is via email and include the photos within the email but not as attachments. So basically I cannot text or email anyone pictures as attachments!

I have never had this issue with any other internet service provider and was very frustrated. But at least I can send them embedded in an email now. Also, if you do get HughesNet satellite service make sure they have your name spelled right when signing up. They kept informing me they would need to send the request to upper management which is ridiculous. I had to call them numerous times until they corrected my name. Then I had to also do it on the phone side so it shows up on caller ID correctly. Sometimes the internet speed is slow to load websites but overall it is great for the rural area where I live. I still wish I could have gone with broadband service instead of satellite since the weather does slow the speed when raining or very cloudy.

Hughesnet Installer Support Number

I have had a lot of problems since I have joined, but so far they have all been handled. The last two representatives were very helpful. But, I do want to know I can count on this service for my job. The first issues I had took so long to resolve and get back to me. I am concerned that if that happens while I am working I will lose the job I am applying for, and was frustrated that I had to continually reschedule my job interview. The issue was not the fault of the people who helped me— but service would be better if you could resolve issues with less delay. I understand that everything is just now getting set up, and am hoping things will smooth out. But I was ready to switch services earlier today because of the number of issues I have had and the problems it has caused in my job interview process. Thankfully, the issue today was minor and the representative handled it quickly and also taught me what to do in the future.

Added a new version of outlook as a cloud installation on my laptop and had trouble connecting to Hughes.Net. I had two of your agents help me with the problem and both of them were very professional and were helpful. The problem was a bit more complicated than most and the first gentlemen got me set up so I could access hughes net and the second lady got me so I could email and send and receive. Both were pleasant, patient with someone who was trying to solve a new problem with my computer. But as usual with your support teams, they both worked very hard to solve the problem and in the end I am now all set up with my email working properly on my laptop and my cell phone. So give both of them thanks and I always tell folks to get your service because you have very good support and always solve my problem. Thanks so much to both of them. Ruby

I called Hughes Net today feeling rather bewildered about removing the Radio from the dish on the roof. I am well over 60 years of age and knew I could not easily remove the part without serious injury. The 1st agent was so professional and kind. She understood my dilemma, checked with a supervisor, and then brought resolve to the perplexing problem. I did not get her name, unfortunately.

I had to call back to Hughes Net when I realized I did not know what to do with the remaining now useless dish on the roof. This time the agent by the name of Desiree helped me. She was as kind and professional as the 1st agent. Ms. Desiree smartly gave me the number of the office of the Technicians. He in a fine way after asking a few pertinent questions gave me information that surely saved everyone from wasted time and money.

I know my response is rather lengthy. It is unusual for me to agree to respond to anyone's survey request -- let alone take this much time in responding. In conclusion, I have come to have a special respect for the name Hughes Net, a company of which I never knew until last month when I responded to a mailer using Hughes Net's name, and strangely a contact number that was not a legitimate number of your company's. I signed up having gross misinformation whether intentional or out of ignorance. Later, feeling highly stressed and scammed, a highly skilled and discerning supervisor worked for me to be released from the contract.

In closing, I want to thank that Supervisor. He was so calm, courteous, and professional, I later felt ashamed at how stressed I was feeling. Hughes Net, your knack for choosing good people to represent your company and name, actually demonstrated to me how important it is to listen to people and deal with people in a genuine, respectful, professional manner while seeking to resolve the problem. I work in a highly stressful hospital setting. THANK YOU ALL. I will remember your name and share it. Respectfully, Doris.

I was actually really worried after reading all of the horrible reviews on HughesNet. Our only option for internet was Hughes so I made the leap. The installer actually declined our install the first time (after hiking through the snow and digging a hole and pouring concrete and cementing the pole) because he discovered we had a tree in the way. The next day we cut down the tree blocking the line of sight to the satellite and they came out the following day and completed the install.

This is a vacation rental and I was surprised to hear we could suspend and reactivate service for a total of 180 days a year and the bill would be prorated. We have been using this service activating for a few days at a time. I've been using their chat feature and doing everything via chat which has been very simple. They even gave me a substantial credit for not deactivating the service during some requested dates. They save the chats and could see they made a mistake. So far so good!

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Poor and slow speed, this happens every 2 or 3 weeks, not happy with limited Data. Also for the price, very slow. Exfinity and CenturyLink, much better, but not available here. So we are stuck with an Ok internet. We are supposed to have 25meg SVC, not even close. The SVC tech was very helpful and fixed it a little better. But you need a plan with unlimited data. Thanks.

The technician was supposed to come at my house between 2 and 5 a.m. and I waited at my house from 2 to 5 a.m. and he never did show up. He must have arrived early because my system is fixed and working good and I am very pleased with it, if he did come he did a good job but like I say I didn't get to see him because he must have came early before 2 p.m. because I didn't seem and my system is fixed good. Thank you very much.

My problem was handled quickly by a very pleasant service representative. I wish that I could remember her name in order to give her credit for such fast and friendly service. If only all customer service interactions were this positive. Thank you.

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The service by your agent was outstanding. A great spokesperson for your company. She should do commercials for you. Listen to her voice sometime. Thank you. Robert **. Ok, very efficient and knows what she is doing. I hope you have more people with her professionalism.

Talking with customer service today was amazing. The gentleman took care of the speed issue and explained everything he was doing and how to access all the devices that were using up my data. Then explained what other plans were available and the use of tokens.