Canon has been transitioning to a 10-digit lens serial number (starting in 2008 with the Canon EF-S 18-200mm f/3.5-5.6 IS Lens) and ending the inclusion of a separate manufacturing date code. While date codes and the shorter serial number are still found on some lenses, this inclusion will likely end completely. Claim cashback on selected Canon DSLRs, compact cameras, mirrorless cameras, lenses, accessories, printers and camcorders. Canon UK and Ireland. We use cookies to provide you with the best possible experience in your interactions with Canon and on our website – find out more about our use of Cookies and change your cookie settings here.

• Canon Online Serial Number Tracking System Test
• Serial Number Tracking Software
• Canon Serial Number Database

Buy and register a qualifying Canon projector and claim your Canon Projector Lamp Warranty.

With Canon projector lamp warranty, you can get:
√ up to 3 new lamps within 3 years
√ free delivery of the new lamp
√ free recycling upon replacement

Within 60 days after the purchase, register your projector here. Web2cob download adobe photoshop. Once your projector is registered, you will receive via e-mail the personalised log in details to the system. This registration will allow you to claim up to 3 replacement lamps within the next 3 years.

How to claim

Claim by filling the form here

FAQs

Q: How will I know if my claim is delayed due to incorrect or missing information?
A: Upon having successfully registered online your projector for the 3 Year Lamp Warranty Promotion, you will be sent by email a confirmation of your application containing both your reference number and personalised log-in details for a website on which you can check the status of your claim. In the event that you have registered any incorrect information, this will reflect on that site and you will also be sent an email informing you of the information still required. The quickest way to provide us with any missing information is by logging in to that website and updating your details.

Q: How can I check the status of my claim?
A: Upon having successfully registered online your projector for the 3 Year Lamp Warranty Promotion, you will be sent by email a confirmation of your application containing both your reference number and personalised log-in details for a website on which you can check the status of your claim.
Q: When will I receive a new lamp for my projector?
A: If you have already submitted your claim online and have received a confirmation email, you should receive a new lamp within 2 – 7 working days.

Q: What formats can be used for uploading documents as part of the registration process and are there any size restrictions?
A: Please note! Your file should not be larger than 4 MB. You can only upload JPG, TIF and PDF.

Q: Do I pay for the delivery of the new lamp?
A: The new lamp will be sent to the address that you have last confirmed for free.

Q: What shall I do with my old lamp?
A: As we would like to take care of the defective bulb and recycle it safely, we kindly ask you to send it back to us. For your convenience, we offer a prepaid return label option, which will allow you to post the defective bulb without making any expenses. Upon having successfully submitted your claim online for the 3 Year Lamp Warranty Promotion, you will be sent by email a confirmation of your application containing the link to download the prepaid label. The prepaid label will give you detailed instructions where and how to send your item. Thank you in advance!

Q: What do I do if any of my registered account details have changed since my initial registration for the 3 Year Lamp Warranty Promotion and I wish to update them?
A: You can update details at any time via the Customer Online tracking System, using the log in details provided to you. This is the most secure way to update these.

Q: I have ordered a Canon projector within the dates specified for the promotion but it will not arrive / be delivered by the retailer until after the valid promotional dates have passed – can I still apply for the 3 Year Lamp Warranty Promotion?
A: Please keep the order confirmation you have (which will be in the promotional dates) and send together with your Invoice when you fill in the application. There is a grace period of one month, after the last purchase date allowed, so you would be able to supply your documents.

Canon Online Serial Number Tracking System Test

Q: I was unaware of this promotion and I purchased a projector a few weeks before / after the specified promotion dates. Can Canon make an exception and authorise a the 3 Year Lamp Warranty Promotion for my purchase?
A: We apologise that you have had this experience; however you can apply for the promotion only if your product is purchased within the dates stipulated in the Terms and Conditions.

Q: What is considered to be an acceptable proof of purchase?
A: For in-store purchases, Canon requires a copy of your receipt showing payment and the necessary product serial number information.
For online purchases, Canon requires a copy of your order payment confirmation and the necessary product serial number information as well as information on shop and product.

Q: What transactions/products are excluded from the 3 Year Lamp Warranty Promotion?
A: Exclusions are detailed in the Terms and Conditions. In summary, the exclusions include the following:
1. Non-promotional products (see HERE for a full list of promotional products)
2. Product purchased outside the promotional period or outside of promotional territory
3. Second-hand, refurbished or reconditioned products, or products which are counterfeit or infringe the intellectual property rights of the Canon group of companies in anyway (for example, including but not limited to parallel or “grey” products)

Serial Number Tracking Software

Q: On the on-line claim form, what do you mean by ‘payment option’?
A: This refers to how you originally purchased the product.

Q: Where is the product serial number?
A: To locate the serial number see HERE and it will show you where it is for your product[s]. Please DO NOT confuse the serial number with the EAN/Barcode. The photo below represents the EAN/Barcode, which usually resides on the side of the product box, this is NOT the product serial number that you are required to submit to validate your claim. The serial number is located on the body of the product itself, to help you find your serial number please consult our guide here.

Q: Why can’t I log onto the website with my tracking code?
A: Please note the login is case sensitive so please ensure you type it in exactly (with upper/lower case).

For the following issues when trying to register on-line:
– I’ve been trying to register for some time and it won’t let me
– I keep getting a ‘not authorised’ message
– I’ve tried resubmitting the form but it won’t work.
In MOST instances this is down to the device you are trying to access the website from i.e. a mobile/smart phone, apple mac, other device etc. it’s not a fault with the website. You will need to consult the manufacturer of the product you are using for advice in these instances. If the above frequently asked questions have not answered your query, you can email us on the email address below or if your enquiry is urgent you can call us on the following number +44 (0) 207 660 0186 or visit the Canon support page.

Q: Which dealers participate in this promotion? Where I can buy a projector?
A: Promotional Products must be purchased within the Promotional Territory from authorized Canon partner.

Ever had your car broken into? Or worse, your apartment? Ever been pickpocketed? Handheld electronics—iPods, iPhones, iPads, GPS devices, digital cameras—are easy to snatch, light to carry, and useful to most. And when they're gone, they're gone.

Canon Serial Number Database

Until now. Thanks to developer Matt Burns, there may be some hope of reclamation. Burns' site, Stolen Camera Finder, attempts to locate missing or stolen cameras by searching for photos posted on the web taken with the missing camera. Burns currently has over 1 million camera sightings in his database—and counting!

If you're a victim of camera theft, here's how to to test out Burns' 'thievery search engine':

1. Keep your fingers crossed that the thief posts photos they've taken with YOUR camera somewhere on the web—Facebook, Flickr, Tumblr, wherever.
2. Visit Stolen Camera Finder, and make sure the model of your missing camera is supported. You will find the full list here.
3. If your camera is supported, find a photo you had previously taken with the missing camera. 'Drag & Drop' the photo here. Once you've entered the photo, Stolen Camera Finder will read the unique serial number from the exif data of the photo, and use it to match against serial numbers the database has stored by crawling the web.
4. No photo to drag & drop? Try to find the serial number on the original box the camera came in, or on the guarantee/warranty certificate, and manually enter it here.

If you don't have a stolen camera, but you'd like to support the project, you can download the plugin here. By installing the plugin, you are allowing the project's web crawler to scrape every serial number of every photo you look at on the web, thus growing the Stolen Camera Finder database. Don't worry, it's free and it's invisible. And hopefully you'll never need to use it.